Comments on: Epic Portions Does Taco Bell Headquarters

By: Jeremy

Jeremy — Thu, 25 Feb 2010 03:46:42 +0000

Ridiculous and funny! This stuff is comedic gold!

By: Joanne

Joanne — Thu, 25 Feb 2010 02:45:51 +0000

Just decided to let you that I had the worst dried up chicken tacos and chicken salad at one of your stores tonight in Carson City, NV, located on the South end of town.
Not only was it bad, but when I called to tell them the chicken was dried up they hung up on me.
I will never go back to a Taco Bell after this. Del Taco will get all my business in the future.
Your store manager on my bill is a Brandy Sanchez. You can thank you for this e-mail.

By: John

John — Thu, 25 Feb 2010 02:26:28 +0000

This is getting ridiculous…

By: Judy

Judy — Thu, 25 Feb 2010 02:18:41 +0000

My husband and I purchased some Taco Bell Bucks from the Taco Bell in Buffalo Grove, IL for Christmas, 2009. My son decided to use those Taco Bell Bucks to order a meal on 2.24.10. When he got to the drive up, he asked if he could use them and was told “No” with no explanation. Later I called and tried to talk to the manager about why these were denied and of course, she could not understand me and would not answer my question outright. I then asked for the Corporate Office number and she had no problem understanding my question at that point. I then called the Corporate Office and after the customer service rep asked me the zipcode of the Taco Bell and I told her, she told me it was privately franchised restaurant and they make their own decisions. What??? They had no problem taking the money for the Taco Bell Bucks!! Nowhere on the Taco Bell Bucks did it say that. Even though they were only worth $10.00, I don’t appreciate giving anybody money for nothing. Needless to say, the customer service rep told me that someone will get back to me within 3 days. Hopefully they will. The foods not bad, but this crossed the line. If I don’t get any satisfaction from calling the Corporate Office, I will go in and see the manager again and ask for my money back because, as a customer, I got ripped off!!

By: beevo420

beevo420 — Sat, 16 Jan 2010 19:16:43 +0000

russells point ohio store,,, the manager is a rude stupid person , i had to go back and DEMAND my money back,, while the whole time the manager is yelling at me , wanting to know what i ordered,,, at this time just wanted my money back,, this was the second day in a row that my order was wrong again!! i stated to her , just give me my money back and i wont be back, she says:: dont come back to my store!! rude, unprofessional, what a crock ,, and taco bell is suppose to be so great,, i say WRONG,, I’LL NEVER GO BACK TO ANY OF TACO BELLS STORES,,, im 50 yrs old , and when i get disrespected such as i did,,, ALL DONE AND I WILL TELL EVERYONE I KNOW ABOUT THIS INCIDENT,WE ALL ARE TIRED OF BEIN SCREWED, START TRAINING YER EMPLOYEES HOW TO TALK TO PPL,, U SUCK!!!

By: Jose Mandujano

Jose Mandujano — Mon, 11 Jan 2010 20:48:50 +0000

Custemer service socks, you should train the employees again, relly bad experience on 01/11/10

By: larry dagley

larry dagley — Mon, 21 Dec 2009 05:40:40 +0000

hey taco bell how about a small taco salad. the only new product needed to test would be some small shells.

By: Carolyn Miller

Carolyn Miller — Fri, 13 Nov 2009 19:05:08 +0000

I ate a Nacho Supreme on Thursday, Nov. 12 at about 4:30 pm. By about 6:30 I was experiencing diarrhea and by 9:30 had fever with chills. I had diarrhea thru the night along with severe stomach cramps. After vomiting about 4AM I started to feel human. I have never been so sick in my life. Will never eat at Taco Bell again especially the Taco Bell in Kingdom City, Missouri.

By: dale anderson

dale anderson — Mon, 09 Nov 2009 03:47:36 +0000

i wanted to make a complaint to the gardendale alabama store,me and my wife eat there often, we were broke tonight with no gas in our car,we scraped up 8 dollars in change and chanced getting to taco bell 5 miles away,my wife ordered me a big beef burito and her a taco salad and 2 xtra taco’s, when she got home the big beef burrito wasnt in the bag, we were absolutely frustrated that there wasnt enough for the 2 of us and sure couldnt make it all the way back on gas to straighten it out.this really made us so angry and there was nothing we could do, our only hope now is that taco-bell can make this up or youll have 1 less customer.thanx!

By: David Gray

David Gray — Wed, 28 Oct 2009 18:13:04 +0000

Taco Bell Corporate,
I am writing you out of deep concern. I am working on a project here locally and am very busy presently and I do apologize for taking so long to let you know of this issue. First off, I have never been so disgusted in my life as I was after this visit. I visited the Taco Bell the week previous and the employee whom handed me my food left out a Beef Gordita. I called him and he stated he would have my information down as I would not be able to return that night. I came back through the night of the purchase incident and told the girl working the drive thru of this. She said let me speak to my manager. A woman by the name of Keisha came to the window and said “You really think I am going to fall for this and give you free food”. I asked her what she was talking about. She proceeded to tell me “You aint talked to nobody, another asshole looking for a free meal”. I was appalled. NEVER in my life have I heard anything like this. The girl handed me the food and I asked if the Gordita that was missing was in the bag, which it was not, Keisha came to the window herself and threw it at me. I drove off and came home. I looked over the food which was stomach turning, and called the manager. Keisha picked up and I told her the food was falling apart. I currently have proof and pictures which I took of this. She laughed and said “fuck you” and hung up the phone. I called back and Johnette picked up the phone. She apologized three times and said she would make it right. She was a god send in this situation. She did the right thing in my opinion; I have never heard anyone speak to someone like this, especially a member of management. She said she would personally remake all the food that was falling apart and had spit and what looked to be human hair in it. I gave Johnette the food and asked her to inspect it. She agreed she would take it in the back room and look over it. Keisha never gave me the common decency of apologizing about this. I remain deeply upset and dissatisfied that someone treated me like this for absolutely no reason at all. NEVER is it acceptable to treat a customer like this and if it wasn’t for Johnette, this would have been a complete disaster. I ask your help in pulling surveillance and investigating this. I am turning over the pictures to the appropriate sources to be investigated as well. I ask for your help in seeing that this never happens again.
A concerned customer,
David