Posts tagged as:

rant

I’m not usually one to complain about customer service.  I’ve worked with the general public in retail positions since I was 15 and I understand people have bad days and its not the easiest thing in the world to deal with the general idiocracy that is the majority of the population these days.  When I visit an establishment such as a restaurant, or a retail store, 90% of the time I can forgive mistakes and slip ups just because I’ve been in that position and I understand that not everyone is perfect.  I’m definitely not perfect and I’ve made mistakes on the job.  I’ve had bad days and my service has definitely suffered from it.

What I can’t take are establishments that consistently serve the public horribly and make customers expect terrible customer service from people like me who generally give a shit on a day to day basis.  I’m not sure what it is but I’ve always cared about how people view me and how I am serving them.  No matter the level of lunacy that people serve to me, I always try to serve them with as much respect and level headedness as possible.  I’m not sure if that’s in my character or if it’s just common sense that is lost on certain people, but it seems that at certain places this concept is completely lost.

I would like to introduce you to the Taco Bell located on State St. in Ann Arbor, MI.  This Taco Bell location is currently offering some of the worst customer service in the history of customer service.  I may only be passionate enough to write about this because I’ve been drinking heavily and they just failed me for the 3948739473947th time, but goddamnit I’m angry and it’s time to bust some heads Epic Portions style.

There have been many occasions that this Taco Bell has embarrassed the fast food industry.  You may be thinking about what a ridiculous statement that is, but seriously.  This place is like the class where they send kids who can’t quite cut it in the slow class.  It’s the trailer behind the school where they keep the kids who aren’t allowed to participate in standardized testing in fear that their scores alone may lead to the complete cuting of state funding for the entire school.  Their interview process must involve a game of Pictionary followed by a game of rock paper scissors, with the loser gaining full time employment and full health benefits.

If you have 30-40 minutes to kill, pull right in and place an order.  Guarantee you’ll be waiting for 50.  If you’re sick of waiting, too bad.  There are curbs on either side of you.  You’re not going anywhere.  Just in case that wait didn’t infuriate you enough, your order will be wrong and you’ll have to pull back around and wait again.  It would be convenient to simply enter the dining room, but it’s currently being renovated.  Time to either eat that fiesta salsa you didn’t want slathered all over your Grilled Stufft Burrito or scrape off the tomatoes and deal with that disgusting tomato residue.  But wait, we’re getting ahead of ourselves.  I have personally been witness to this Taco Bell being out of tortillas, beef, chicken, rice and beans.  Keep in mind that all of these ingredients have been absent on separate occasions.  What are you supposed to order at Taco Bell when they are out of hard and soft tortillas?  Pintos and Cheese?  That’s an appetizer.

I often wonder who serves as manager of this Taco Bell and why he hasn’t had crosses burning in his front lawn.  I say this not because I’m a card carrying member of the KKK(i’m not), but because he deserves to have something burning on his front lawn and that was the most dramatic thing I could think of.  Who hires these people?   Who orders the supplies?   It’s not just me who has dreamt up a hatred for this specific location, it’s general knowledge that this is the worst Taco Bell on the planet.  It’s almost comedic how bad it is.

I welcome the residents of Ann Arbor and Ypsilanti to share your State St. Taco Bell stories as comments to this post.   I have heard many, and I welcome a complete bitch session about the customer service that makes this place the Holocaust of fast food establishments.

{ 16 comments }

Since I am currently in the middle of an intense boycott of Tios’ Mexican Cafe, there has never been a way for me to share with the readers who do not reside in Ann Arbor the absolute horror that is their food.  That ends now.  Some poor soul went and paid $10.00 for one of their world famous* wet burritos and snapped a picture of it.  (thanks uchian)

Ladies and gentlemen, I give you Tios’ Mexican Cafe’s world famous* wet burrito.

World Famously Terrible

Now all we need is for the Ann Arbor location to go under.  Hmm, wonder if they’ll blame the new location going out of business on Ann Arbor’s economy like they did after the Ypsilanti one closed.  It couldn’t possibly be that the food is awful.  No way.

If you’re unfamiliar with my hatred for Tios Mexican Cafe, I urge you to review the battle archives.

* – denotes bullshit

{ 14 comments }

Mission Accomplished.

by John on March 24, 2010 · 2 comments

After many months of attempting to persuade the city of Ypsilanti to rid itself of of Tios Mexican Cafe, it was brought to my attention this morning that I have won the first battle in my defense of Mexican cuisine.  Tios’ Ypsilanti location is now closed for business

 

I say this is simply a victory in battle, rather than a war, because there is still a Tios location open in Ann Arbor and while the seats stay primarily empty, it has managed to stay afloat.  Tios must be stopped.

If you have forgotten why we fight this bloody but important war, I urge you to review the Tios Battle Archives and renew your hatred for their attempted destruction of authentic Mexican cuisine.

Thank you, residents of Ypsilanti, for resisting their signs advertising a “World Famous Wet Burrito”, “Best Mexican Food in Ypsilanti”, and other propaganda aimed at destroying Mexican food in our community.  This city is host to many great Mexican restaurants, and I urge you to give them a try.

I now give you Tios on fire.  I love this picture.

{ 2 comments }

Over the past few days, I keep running into this story about how scientists found bacteria in the some random soda fountains.  Actually, the exact headline is Scientists Say Half of All Soda Fountains Harbor Fecal Bacteria.  I really don’t feel like running you through the entire story, so if you haven’t heard about it yet, you can read over this article then report back to read my thoughts.  I will also supplement my thoughts with George Carlin’s, because well.. He’s the man.

George: Where did this sudden fear of germs come from in this country? Have you noticed this? The media constantly running stories about all the latest infections? Salmonella, E-coli, hanta virus, bird flu, and Americans will panic easily so everybody’s running around scrubbing this and spraying that and overcooking their food and repeatedly washing their hands, trying to avoid all contact with germs. It’s ridiculous and it goes to ridiculous lengths.

Let me start by pointing out that if you pretty much swab any surface, and then place that inside an incubator, you will get colonies of bacteria growing.  There is absolutely not way you can avoid bacteria in your daily life.  You can wash your hands all you want and use your antibacterial soap every five minutes, but at the end of the day you’re going to touch at least 100 things that contain a germ or bacteria.  Unless you’re locked in your house with some sort of insane filtration system, you’re going to get a germ or two on you.  I’ve always lived by the notion that bacteria and germs are good for you. They strengthen your immune system and help you fight off the really, really bad bugs. If you try to live in a sterile environment, you’re just going to succumb to every little bug out there.  Fecal cells exist just about everywhere you possibly go. If you touch anything at all, you most likely have them on your hands, which you then stick into your mouth to bite your nails. Obviously, this hasn’t hurt us yet. We’re becoming far too obsessed with germs in this society. We have an immune system for a reason and if you don’t expose it to everyday levels of pathogen, it loses effectiveness, and then you’re really screwed when a real disease comes along.  There’s a reason your stomach is filled with hydrochloric acid at a pH of 1. Don’t give yourself a soda enema and you’ll be OK.

I encourage you to read about gastric acid, and learn what an amazing thing it is.

George: In prisons, before they give you lethal injection, they swab your arm with ALCOHOL. Wouldn’t want some guy to go to hell AND be sick.Fear of germs, why these fuckin’ pussies. You can’t even get a decent hamburger anymore they cook the shit out of everything now ’cause everyone’s afraid of FOOD POISONING! Hey, wheres you sense of adventure? Take a fuckin’ chance will you? Hey you know how many people die of food poisoning in this country? Nine thousand, thats all, its a minor risk.

Eat healthy. Live healthy. Get some exercise. Practice moderation with everything, but don’t trick yourself into believing that one common substance in food/beverages is some kind of poison that is bound to kill your eventually. The body in its natural state is much stronger than that. Treat it right within reason and you will be just fine.

George: Let me tell you a true story about immunization ok. When I was a little boy in New York city in the nineteen-forties, we swam in the Hudson river. And it was filled with raw sewage! OK? We swam in raw sewage, you know, to cool off. And at that time the big fear was polio. Thousands of kids died from polio every year. But you know something? In my neighborhood no one ever got polio. No one! EVER! You know why? Cause WE SWAM IN RAW SEWAGE! It strengthened our immune system, the polio never had a prayer. We were tempered in raw shit!

And if you really think you’re germ free by washing your hands every five minutes, watch Mythbusters.  They successfully proved that half of everything contains fecal matter.  Including your tooth brush.

George: So, when my white blood cells are on patrol reconnoitering my blood stream seeking out strangers and other undesirables, and if they see any, ANY, suspicious looking germs of any kind, THEY DON’T. FUCK. AROUND. They whip out the weapons, they wax the motherfucker and deposit the unlucky fellow directly into my colon! Into my colon. There’s no nonsense! There’s no miranda warning, there’s none of that three strikes and your out bullshit. First defense, BAM! Into the colon you go!

Thanks George.  We miss you.

{ 2 comments }

Taco Bell Shrimp Tacos?

September 11, 2009
Picture was thieved away from WIBIA

Let me start by saying that I love Taco Bell.  There’s just something about it.  In my eyes, it is by far the superior choice for fast food.  A grilled stuffed burrito with extra baja sauce and a chicken quesadilla was my go to breakfast/lunch/dinner for years.  In high school ...

Read the full article →

Dippin’ Dots: NOT the Ice Cream of the Future.

August 17, 2009
dippin+dots

Ever since I was about five years old, I would always see a stand at large social events selling a product called Dippin’ Dots.  It was always advertised as the “Ice Cream of the Future!”  They always made me curious when I was a little guy.  Tiny Beads of Ice ...

Read the full article →

Tios Receives a Good Review..????

August 5, 2009
tiosjpg

If you weren’t previous aware of my hatred for Tios Mexican Cafe, read this post before you go on.  Or you could just take my word that I really hate Tios.  It’s terrible.  Awful.  So bad, that for this post I made their restaurant burst into flames via Microsoft Paint. ...

Read the full article →